Connect your agent to a network of specialists
Tell us which specialties your agent needs and we will propose a network based on availability.
Your AI agent sends the case. A human specialist answers
When your agent needs clinical judgment, a specialist from the network answers inside its flow. You only pay for cases that get an answer.
You only pay for cases that get an answer
A verified network answers: Teral brings together 7,500+ doctors in 7 countries and verifies each one’s professional license.
Rate per case, fixed in your agreement
If a case gets no answer, it is not billed.
Agreed response time
Set per specialty in the agreement.
The specialist advises, the doctor decides
If a referral is needed, it stays in your network.
The specialist sees the clinical case, not who sent it
The identity of the doctor using your agent never reaches the network.
Every case is in Teral Admin
Your organization and the answering one see the cases and their answers in Teral Admin.
POST /cases
Authorization: Bearer ••••
{
"specialtyId": "dermatologia",
"externalRef": "TRIAGE-48213",
"documentation": {
"title": "Scaly plaques on elbows and knees"
}
}One call to send, one webhook to receive
Your agent creates the case through the REST API or MCP. The answer arrives by signed webhook and stays in GET /events.
Frequently asked questions
Another question? Write to usWho answers the cases?
Human specialists from your agreement’s network. Teral verifies each one’s professional license, and no answer is generated by an AI.
Does Teral replace my agent?
No. Your agent keeps working; Teral steps in when it needs specialist judgment.
What patient data is sent?
The clinical case your agent sends: specialty, context and attachments. Use your internal reference instead of data that identifies the patient.
What if nobody answers?
That case is not billed. Your system can check its status at any time.
How long does it take to activate an agreement?
It depends on specialist availability for the specialties you request.